Last Updated: January 10, 2025

1. Introduction

Welcome to shop.tissue.com.sg, operated by Tissue for Good. This Privacy Policy explains how we collect, use, and protect your information when you visit or make purchases on our site.

2. Information We Collect

Personal Information: When you create an account or make a purchase, we collect information such as your name, email address, shipping address, and payment details (though we do not store full credit card information).

Usage Data: We collect data on how you interact with our website, including page views, click-through rates, and purchase history to improve our service.

Cookies: We use cookies to enhance your experience, remember your preferences, and for analytics purposes.

3. How We Use Your Information

Processing Orders: To fulfill your orders, process payments, and communicate with you about your purchase.

Account Management: To allow you to manage your account, including viewing past orders and tracking donations.

Communication: To send you service-related announcements, updates, or promotional materials if you've opted in.

Improvement of Services: To analyze usage patterns to enhance our website's functionality and user experience.

4. Sharing of Information

Service Providers: We share information with third parties who assist us in operating our website, like payment processors, shipping companies, and data analysis firms. These providers are bound by confidentiality agreements.

Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or the public.

5. Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request that we stop processing your data.

To exercise these rights, please contact us at help@tissue.com.sg.

8. Changes to This Privacy Policy

We will notify you of any changes by posting the new Privacy Policy on this page. Significant changes will be communicated via email or a prominent notice on our site.